Privacy Policy
Last updated: November 27, 2024
At Expediciones Morrocoy, we value and protect your privacy. This Privacy Policy describes how we collect, use, and protect your personal information in accordance with applicable Venezuelan legislation, including the Constitution of the Bolivarian Republic of Venezuela, the Law on Protection of Communications Privacy, and the Special Law against Computer Crimes.
- Information Collection
We collect information that you provide directly when using our services, including:
- Personal data such as name, address, email, and phone number
- Payment information
- Travel preferences
- Information about dietary requirements and health issues (if any)
- Passport details
2. Use of Information
We use your information to:
- Process reservations and payments
- Personalize your travel experience
- Communicate with you about your reservations and services
- Improve our services
- Comply with legal and regulatory requirements
3. Data Protection
We implement physical, electronic, and procedural security measures to protect your information against unauthorized access, alteration, disclosure, or destruction.
4. Sharing Information
We do not sell your personal information. We may share your information with:
- Travel service providers (such as hotels, airlines, car rental companies) to facilitate your bookings
- Third parties that help us provide our services
- Government authorities when required by law
5. Your Rights
In accordance with the principles established by the Constitutional Chamber of the Supreme Court of Justice, you have the right to:
- Access your personal information
- Request correction of inaccurate data
- Request deletion of your data
- Object to the processing of your data
- Regularly update your information
6. Cookies
We use cookies to improve your experience on our website. You can set your browser to reject cookies, but this may limit your ability to use some features of our site.
- Changes to the Policy
We reserve the right to modify this policy. Any changes will be notified on our website.
Contact
To exercise your rights or make inquiries about this policy, contact us via the email address available on our website.
This Privacy Policy is governed by Venezuelan legislation and the data protection principles established by the jurisprudence of the Supreme Court of Justice.
